Legal

ze77 Terms and Conditions

These are the rules that govern your use of ze77 — Bangladesh's most trusted online casino platform. Please read them carefully before you register or place any bets. By creating a ze77 account, you confirm that you have read, understood, and agreed to everything on this page.

Last updated: 1 January 2025

What You Need to Know

Six things every ze77 player should understand before reading the full terms below.

One Account Per Player
Every ze77 player is permitted exactly one account. Duplicate accounts — whether created to claim multiple bonuses or for any other reason — will be closed and all associated balances forfeited. Your account is personal and non-transferable.
You Must Be 18 or Older
ze77 is strictly an 18+ platform. We verify age during registration and at the point of withdrawal. Any account found to belong to a person under 18 will be closed immediately and all funds returned to the payment source used for deposit.
Bonus Terms Apply
All ze77 bonuses — including the welcome bonus, reload offers, and cashback promotions — carry wagering requirements. Bonus funds must be wagered the specified number of times before withdrawal. Attempting to withdraw bonus funds before meeting requirements will result in the bonus being voided.
Withdrawals to Your Own Account
ze77 only processes withdrawals to the bKash, Nagad, or Rocket account registered in your name. We do not send funds to third-party accounts under any circumstances. This policy protects both you and the integrity of the ze77 platform.
No Fraudulent Activity
Any attempt to defraud ze77 — including chargebacks, bonus abuse, collusion, use of automated betting software, or exploitation of software errors — will result in immediate account suspension, forfeiture of all balances, and potential legal action where applicable.
ze77 Reserves the Right to Update
ze77 may update these Terms and Conditions at any time. When we do, we will notify registered players via email and display a notice on the platform. Continued use of ze77 after an update constitutes acceptance of the revised terms. Always check this page for the latest version.
01 Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and ze77 ("ze77", "we", "us", "our") governing your access to and use of the ze77 online casino platform available at ze77.one, including all games, features, promotions, and services offered through the platform.

By registering an account on ze77, making a deposit, or placing any bet, you confirm that you have read these Terms in full, that you understand them, and that you agree to be bound by them. If you do not agree with any part of these Terms, you must not use the ze77 platform.

Important: These Terms apply to all ze77 players regardless of how they access the platform — whether through the ze77 website, the ze77 mobile app, or any other access method. The same rules apply to everyone.

ze77 reserves the right to amend these Terms at any time. When changes are made, we will update the "Last Updated" date at the top of this page and notify registered players via the email address on their account. Your continued use of ze77 after any amendment constitutes your acceptance of the updated Terms.

02 Eligibility

To register and use a ze77 account, you must meet all of the following eligibility requirements:

  • You must be at least 18 years of age at the time of registration.
  • You must be a resident of a jurisdiction where online casino gaming is not prohibited by local law.
  • You must not be an employee, contractor, or immediate family member of an employee or contractor of ze77 or any of its affiliated companies.
  • You must not be acting on behalf of another person when registering or using a ze77 account.
  • You must have the legal capacity to enter into a binding agreement under the laws applicable to you.

ze77 reserves the right to request proof of age and identity at any time. If you cannot provide satisfactory verification documents, ze77 may suspend or permanently close your account and withhold any pending withdrawals until verification is complete.

Age Verification: ze77 takes underage gambling extremely seriously. Any account found to belong to a person under 18 will be closed immediately, all winnings will be voided, and deposited funds will be returned to the original payment source.

03 Account Registration

Each player is permitted to hold exactly one ze77 account. Opening multiple accounts — whether under the same name, the same device, the same IP address, or the same payment method — is strictly prohibited. ze77 uses automated systems to detect duplicate accounts, and any accounts identified as duplicates will be closed without notice.

When registering your ze77 account, you must provide accurate, complete, and up-to-date information. This includes your full legal name, date of birth, email address, and mobile number. You are responsible for keeping your account information current. ze77 is not liable for any issues arising from inaccurate account information provided by you.

You are solely responsible for maintaining the confidentiality of your ze77 login credentials. Do not share your password with anyone. ze77 will never ask you for your password via email, live chat, or any other channel. If you believe your account has been accessed without your authorisation, contact ze77 support immediately at [email protected].

  • Account registration is free and takes under two minutes.
  • You must verify your mobile number during registration via OTP.
  • Full KYC verification is required before your first withdrawal.
  • ze77 may request additional documentation at any time for compliance purposes.
04 Deposits and Withdrawals

ze77 supports deposits and withdrawals via bKash, Nagad, and Rocket. All transactions must be made from and to a mobile banking account registered in your own name. ze77 does not accept deposits from or process withdrawals to third-party accounts under any circumstances.

The minimum deposit on ze77 is ৳200. There is no maximum deposit limit, though ze77 may apply transaction limits at its discretion for compliance or security reasons. Deposits are credited to your ze77 account instantly upon confirmation from the payment provider.

Withdrawal requests are processed by ze77 as follows:

  • Withdrawals under ৳50,000 are processed instantly to your registered mobile wallet.
  • Withdrawals of ৳50,000 or above are subject to a brief automated verification, typically completed within 15 minutes.
  • ze77 charges zero fees on withdrawals. The full amount requested is sent to your wallet.
  • Withdrawals can only be processed after your KYC verification is complete.
  • ze77 reserves the right to request additional verification for large withdrawals.

Note: If your deposit was made via bKash, your withdrawal must also be processed to the same bKash account. ze77 does not allow cross-method withdrawals (e.g., deposit via bKash, withdraw via Nagad) unless specifically approved by the ze77 compliance team.

05 Bonuses and Promotions

ze77 offers a range of bonuses and promotions to both new and existing players. All bonuses are subject to the specific terms attached to each offer, in addition to these general Terms. In the event of any conflict between a specific bonus term and these general Terms, the specific bonus term takes precedence.

General bonus rules that apply to all ze77 promotions unless otherwise stated:

  • Bonus funds must be wagered the number of times specified in the offer before any withdrawal can be made.
  • Only one bonus may be active on your ze77 account at any time.
  • Bonuses are non-transferable and have no cash value until wagering requirements are met.
  • ze77 reserves the right to withdraw any bonus offer at any time without prior notice.
  • Bonuses obtained through fraudulent means — including the use of multiple accounts — will be voided and the associated account closed.
  • Free spins winnings are subject to the same wagering requirements as cash bonuses unless stated otherwise.

ze77 monitors bonus usage patterns and reserves the right to void bonuses and withhold withdrawals if it determines that a player has been exploiting promotional offers in bad faith. This includes, but is not limited to, low-risk betting strategies designed to clear wagering requirements without genuine gameplay risk.

06 Gameplay Rules

All games available on ze77 operate using certified Random Number Generator (RNG) technology. The outcome of every spin, hand, or round is determined independently and cannot be influenced by ze77, the game provider, or the player. Published Return to Player (RTP) figures represent long-term statistical averages and do not guarantee individual session outcomes.

In the event of a technical malfunction during gameplay — including disconnections, server errors, or display errors — ze77 will make every reasonable effort to resolve the issue fairly. However, ze77 is not liable for losses resulting from technical issues outside its direct control. If a game round cannot be completed due to a technical fault, the bet for that round will be refunded to your ze77 account balance.

  • Game results displayed on your screen are final once confirmed by the ze77 server.
  • In the event of a discrepancy between your device display and the ze77 server record, the server record is authoritative.
  • ze77 reserves the right to void bets placed on games that were displaying incorrect odds or RTP figures due to a technical error.
  • Players must not use any software, tool, or method to gain an unfair advantage in any ze77 game.
07 Prohibited Conduct

The following activities are strictly prohibited on ze77 and will result in immediate account suspension and forfeiture of all balances:

  • Opening or operating more than one ze77 account.
  • Providing false or misleading information during registration or verification.
  • Using automated betting software, bots, scripts, or any other tool to interact with ze77 games.
  • Colluding with other players to gain an unfair advantage in any game.
  • Exploiting software bugs, errors, or vulnerabilities for financial gain.
  • Initiating fraudulent chargebacks or payment disputes with your mobile banking provider.
  • Using ze77 for money laundering or any other illegal financial activity.
  • Attempting to access another player's ze77 account without authorisation.
  • Harassing, threatening, or abusing ze77 staff or other players via any communication channel.

ze77 cooperates fully with law enforcement authorities. Any activity on the ze77 platform that is suspected to involve criminal conduct will be reported to the relevant authorities, and all account information and transaction records will be provided upon lawful request.

08 Account Suspension and Closure

ze77 reserves the right to suspend, restrict, or permanently close any player account at its sole discretion, with or without prior notice, in the following circumstances:

  • Breach of any provision of these Terms and Conditions.
  • Failure to complete identity or age verification within the required timeframe.
  • Suspected fraudulent, illegal, or abusive activity.
  • A player's own request for self-exclusion under the ze77 Responsible Gaming policy.
  • Regulatory or compliance requirements that necessitate account closure.

If your account is closed due to a breach of these Terms, ze77 reserves the right to withhold any balance in the account. If your account is closed for any other reason — including at your own request — your remaining real-money balance (excluding bonus funds that have not met wagering requirements) will be returned to your registered payment method within 5 business days.

You may request the closure of your ze77 account at any time by contacting support at [email protected]. If you are closing your account for responsible gaming reasons, please visit our Responsible Gaming page for self-exclusion options.

09 Responsible Gaming

ze77 is committed to promoting responsible gaming and providing tools that help players stay in control of their gambling activity. We offer the following responsible gaming features to all ze77 account holders:

  • Deposit Limits: Set daily, weekly, or monthly deposit limits on your account.
  • Session Time Reminders: Receive notifications when you have been playing for a set period.
  • Cooling-Off Periods: Temporarily suspend your account for a period of your choosing.
  • Self-Exclusion: Permanently exclude yourself from ze77 for a minimum period of six months.
  • Reality Checks: Regular on-screen reminders of your session duration and net gaming activity.

If you believe your gambling is causing harm to yourself or others, please visit our Responsible Gaming page immediately. ze77's responsible gaming team is available 24/7 and will respond to all requests within one hour.

10 Privacy and Data

ze77 collects and processes personal data in accordance with our Privacy Policy, which forms part of these Terms and Conditions. By registering a ze77 account, you consent to the collection and processing of your personal data as described in the Privacy Policy.

ze77 uses your personal data to operate your account, process transactions, verify your identity, comply with legal obligations, and improve the ze77 platform. We do not sell your personal data to third parties. We share data only with payment processors, identity verification providers, and regulatory authorities where required by law.

11 Intellectual Property

All content on the ze77 platform — including but not limited to the ze77 logo, brand name, website design, game interfaces, graphics, text, and software — is the intellectual property of ze77 or its licensors and is protected by applicable copyright, trademark, and intellectual property laws.

You may not copy, reproduce, distribute, modify, or create derivative works from any ze77 content without prior written permission from ze77. Unauthorised use of ze77 intellectual property may result in legal action.

12 Limitation of Liability

To the maximum extent permitted by applicable law, ze77 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the ze77 platform, including but not limited to loss of winnings, loss of data, or loss of profits.

ze77's total liability to you for any claim arising from your use of the platform shall not exceed the total amount deposited by you in the 30 days preceding the event giving rise to the claim.

Note: Nothing in these Terms limits ze77's liability for fraud, gross negligence, or any other liability that cannot be excluded or limited under applicable law.

13 Governing Law

These Terms and Conditions and any dispute arising from your use of ze77 shall be governed by and construed in accordance with the laws applicable to ze77's operating jurisdiction. Any disputes that cannot be resolved through ze77's internal complaints process will be referred to binding arbitration in accordance with the rules of the relevant arbitration body.

ze77 operates under a valid gaming licence issued by the relevant regulatory authority. Details of ze77's licence are available upon request by contacting [email protected].

14 Contact Us

If you have any questions about these Terms and Conditions, or if you wish to raise a complaint about any aspect of the ze77 platform, please contact our support team:

  • Email: [email protected]
  • Live Chat: Available 24/7 through the ze77 platform and app
  • Response Time: Under 3 minutes average for live chat; under 24 hours for email

ze77 takes all player complaints seriously. Every complaint is logged, reviewed by a senior team member, and responded to within the timeframes above. If you are not satisfied with the resolution provided by ze77 support, you may escalate your complaint to the relevant regulatory authority.

Join ze77 – Bangladesh's Trusted Casino

Now that you know the rules, you're ready to play. Register your ze77 account in under two minutes, deposit via bKash or Nagad, and start playing today.

18+ only. Please gamble responsibly. If gambling is affecting you, visit our Responsible Gaming page.